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Faculty of Science, Engineering and Computing.
Penrhyn Road
Kingston upon Thames
Surrey KT1 2EE

Tel: +44 (0)20 8417 9000

Ms Michelle Morgan

School/Department: Faculty Wide
Position: Principal Lecturer


Michelle Morgan is Learning and Teaching Coordinator at University of Kingston. Up until recently, she was also the Student Experience Manager for Engineering. During her career she has been a senior faculty administrative manager, researcher and academic. Her various roles have given her good insight into academic and support working practices. Michelle is a highly respected student experience practitioner both nationally and internationally. In 2004 she was 'Highly Commended' in the Association of University Administrators (AUA) Inaugural National Excellence Awards, in recognition of her outstanding achievements in higher education, management and administration in the field of the student experience especially orientation and induction. In 2005, she was presented with a special award by the Students Union on behalf of the student body at University of Sussex in recognition of her work in supporting students and their experience. In 2009, she was made a Fellow of the AUA.

Educational and Professional Qualifications

  • 2009 - present Fellow of the Association of University Administrators
  • 1992 - 1999 MPhil undertaken part-time
  • 1989 - 1992 BA (Hons)

Research Interests

Michelle's research area looks at how to improve the student experience across the student lifecycle at UG and PG level. She has presented over 40 papers on the subject at national and international conferences. She has delivered 4 keynotes. Her website called 'Improving the Student Experience' has been designed for staff working in HE.

Teaching Area

Michelle is Learning and Teaching Coordinator in the Faculty of Science, Engineering and Computing. She teaches on the Professional Practice module. A key area of her work has been to develop and embed PDP across the curriculum at all levels. In 2011, she was nominated for Teacher of the Year in the Faculty of Engineering.

Other Professional Activity

Michelle is published. Her latest work is due to be published by Routledge on 16 November 2011. Her book entitled 'Improving the student experience- a practical guide for universities and colleges' is a comprehensive and practical guide on improving the student experience across the student lifecycle. She is the editor as well as contributing significantly to the publication. Seven world leading experts have contributed to the book and it contains 40 practical examples that colleagues can adapt to assist them in their work. She is currently working on the PG version of the book and a further volume to accompany the first book. Michelle is a conference moderator for the AUA and HEA Stem.


    +Professional Experience